Stress Management | Handling Pressures | Conflict Management | Positive Mumbai, Pune & Delhi 2018-02-24T11:58:32+00:00

Understanding personality is a key to unlocking elusive human qualities, for example leadership, motivation and empathy, whether your purpose is self-development, helping others or any other field relating to people and how we behave.

Following are some of the courses that we offer:

  • Soft Skills
  • Grooming (including make up tips) – Day, Evening and Professional)
  • Interview Skills
  • Confidence Re-building
  • Image Building

The retail industry is one of the fastest growing industries in the world. Many existing and upcoming stores need professionals to handle their sales counters and customers, with care.

Requirements are an ongoing process in hotels in India. Major hospitality chains like Taj, ITC Group, Oberoi, Marriott, Novotel, The Orchid, Lemon Tree, etc. require trained professionals in customer service to help retain the customers. We at SMartTips shortlist, train and assist in placements for hotels pan India.

Glamour and service clubbed, gives a niche to the job profile. A sagacious professional with a welcome approach to service is a boon to a customer who is travelling on a leisure trip, or business.

The era today is about what a customer wants. Ultimately, all the functions of any organization are run towards having a customer satisfied. Dealing with the prospective lot and the valued ones well, it can only grow our business multifold.

At SMartTips, learn how to deal with customer and deliver beyond their expectations.

  • Being Customer centric
  • Dealing with customers
  • Handling difficult customer
  • Customers – Internal and External
  • Telephonic Customers
  • E-Customers
  • Delivering beyond expectations
  • Retaining a customer
  • Image Building
  • Business Communication
  • Personality Development
  • Self Confidence
  • Motivation
  • Body Language
  • Emotional Intelligence
  • Team Building and Team work
  • Leadership skills
  • Time Management
  • Uniform Management
  • Office Etiquettes
  • Grooming
  • Service Competencies
  • Selling Skills
  • Organizational Behavior
  • Presentation Skills
  • Telephone Etiquettes
  • Stress Management and Handling Pressures
  • Conflict Management and Positive Thinking
  • Leadership Skills and Trust Building
  • Team Work and Group Dynamics
  • Time Management and Planning

A million dollar question for all occasions – What should I wear?

And to answer that, we do not need the million dollar dress. It’s all about knowing the right blend to present yourself in the right manner.

At SMartTips, take a stride along your new self as you go through the resonant transition.

  • Hygiene
  • Skin Care
  • Hair Care
  • Make Up
  • Uniform Management
  • Men’s Grooming
  • Selecting your outfit and accessories
  • Scarves and Ties

It’s important to present yourself in the right and best way. One doesn’t get a chance to knock the same door of opportunity twice, nor do you get a second chance to make the first impression.

At SMartTips, learn how to get the best out of you and the company you apply for. Leave a lasting impression as you leave the room.

  • Knowing your prospective employer
  • Interview Types
  • Leaving an impression
  • Resume Building
  • Facing the Interview
  • Asking your questions
  • Negotiation
  • References

Need more information on one of our courses? Kindly fill in the form below and we would be happy to help!